*****Special Terms and Conditions associated with shipping/quarantine/export services*****
While we strive to care for your birds to the best of our ability, we are dealing with live animals, and as such, accidents and incidents with live birds can and do happen. The process to quarantine and export birds is highly regulated by the government, not only here in the USA, but also abroad in foreign countries around the world.
1. All birds that enter our quarantine facility go through an ALL IN- ALL OUT principle that is applied. This means that once we have our initial inspection, we are prohibited from removing ANY birds in that quarantine, until the birds either complete their entire quarantine period (Typically 21-30 days), or if a bird dies in quarantine, it will be removed for a necropsy as is required. Any other reasons are strictly prohibited by regulations we must comply with. A voluntary withdrawl of birds by the breeder, from an quarantine session, and or upcoming shipment, shall not be eligible for a refund of quarantine and export fees.
2. All quarantine fees are due before your birds arrive to our facility, or at the time birds arrive to our facility.
We do not hold any checks. Any checks that are returned NSF will be charged a $50.00 NSF Fee.
(Quarantine and export fees are NON-REFUNDABLE)-Individual credits are issued as needed, for future export purposes.
3. Proper documentation & paperwork must accompany your birds with your shipment. We service multiple quarantines, so this information is paramount!
4. ALL healthy birds will be quarantined and exported, unless it is determined by the sole discretion, and professional opinion of our licensed Avian Veterinarian, that a bird is not healthy, or fit to travel. If a bird is not fit to travel, you will be notified personally, and the bird will not ship.
A future export credit will be issued for any birds that end up not being able to ship to their final destination, strictly relating to health concerns.
It is acknowledged and accepted that you agree to these terms and conditions below anytime you hire us to perform quarantine and export services for your birds. You also agree to not hold us liable for any occurrences or losses that may happen while your birds are with us.
Avian Export Services and Its owner shall not be held responsible for any losses of birds due to illness, death of a bird while in quarantine, flyaways, and or birds that may accidentally escape while with us, injury of a bird of any kind, required euthanasia of birds when deemed necessary by government mandates, or while en route during times of transportation while heading to their final destination. Clients and customers shall not take legal action against Avian Export Services, or its owners.
Any unforeseen circumstances will be settled by Daniel Hash, the owner.
Jurisdiction matters are to be held strictly in The State of Utah, and all disputes shall be handled out of court.
PLEASE NOTE: If for any reason the birds cannot be shipped or exported to their final destination as originally planned, the shipping fees and expenses associated with returning birds to their original owners are to be paid by the original owners of the birds, not Avian Export Services. Avian Export Services will offer a free future export when the need arises.